Banking By Phone
You can call our audio response service any time to get your account information, share draft clearings, make transfers and more. This service is available in both English and Spanish. Just follow the simple directions below.
1-888-759-1962
(Must have a touchtone phone)
- For English press 1 or Spanish press 2
- Press 2 to continue
- Enter account number and first two letters of main accountholder’s last name followed by “#” (for letters Q and Z use the zero “0” key).
- Enter full social security number of main accountholder followed by “#”.
- When signing on for the first time, you will be asked to select a Personal Identification Number (PIN) between four and ten digits long. It cannot begin with zero.)
Press 1 for Inquiries
- For specific account information press 1.
- For account balances press 2.
- For cleared checks, deposits, and withdrawals press 3.
- For interest and dividend information press 4.
- For loan information press 5.
- For payroll information press 6.
- For tax information press 7.
- To exit the menu press star key (*).
Press 2 to Transfer Funds
- To transfer funds to another account press 1.
- To transfer funds to another member account press 2.
- To exit the menu press star key (*).
Press 4 for Other Services
- To change your password press 1.
- To estimate a loan payment press 2.
- To request copies press 3.
- To exit the menu press the star key (*).
